STORE POLICY
At Nashoubeauty, our aim is to provide a clear and considerate shopping experience for our customers. Our policies are outlined below, and if you would like further information, please don't hesitate to reach out to us.
Shipping and Delivery
Can you tell me about the shipping and delivery policy for your products?
Our shipping policy applies to all orders placed with us and we offer various shipping options. In some cases, a third-party supplier may handle our inventory and shipping. If you choose expedited shipping, we will provide additional information after your order is placed. The estimated delivery times are given in good faith but the actual delivery may be within 30 days of the order being accepted.
Do you ship to international locations?
Yes, we offer international shipping to most countries. However, there may be additional taxes and duties and you are responsible for complying with the laws of your country.
What if my order is delayed?
If there is a delay in delivery, we will inform you as soon as possible and provide a revised estimated delivery date. For questions about customs processes.
You can email us at info@nashoubeauty.com or call us at +1(786) 258-8538
RETURNS
At Nashoubeauty, we aim to ensure our customers are satisfied with their orders. If for any reason, you are not pleased with your purchase, you can return it within 30 days from the date it was shipped, as long as it is unopened, undamaged, and without defects. If this is the case, please send an email to info@nashoubeauty.com within 5 days of receiving the product, indicating your order number and the reason for the return. A 15% restocking fee may apply to returned items, except for products damaged during shipping or found to be defective. Refunds will be credited to the original payment method. However, sales of discounted, clearance, or closeout products are final. Your return will be processed promptly upon arrival, and a confirmation email will be sent to you. Please note that shipping fees are not refundable unless the return is a result of our error. We appreciate your business and hope to continue serving you in the future.
Privacy Policy
This Privacy Policy outlines the information collected and used by Nashoubeauty and how it is protected.
The personal information collected includes name, address, email address, contact numbers, and payment information. This information is used to manage clients' service effectively and shared with suppliers, employees and other parties who require it to assist with managing the service. Marketing emails may be sent if the client opts-in, and the information will be retained only as long as necessary. The information is stored on secure servers provided by Google. Clients have the right to access and correct their personal information. This policy applies only to Nashoubeauty's website and links to other websites have their own privacy policies.
The policy is regularly reviewed and updated as necessary. If clients have any questions or concerns, they can contact Nashoubeauty via email or in writing.